Terms & Conditions

Welcome to Playha, hereinafter referred to as "the Website," "we," "us," or "our." Our Website offers a range of online gaming services (collectively referred to as "the Services"), including but not limited to providing access to various social casino games.

The following Terms and Conditions ("Terms") are designed to define the rules and guidelines under which you may use our Website and its Services. We urge you to review these Terms attentively before engaging with our Website or Services. By accessing and utilizing the Website or any of our Services, you consent to be legally bound by these Terms.

These Terms are applicable to all individuals, users, and entities that access or utilize our Services ("Users," "you," or "your").

Should you disagree with any segment of these Terms, you are advised against using the Website and the Services provided herein.

In choosing to use the Website and accepting these Terms, you affirm that you are at least 18 years of age or older and possess the legal authority to enter into binding agreements.

For any inquiries or additional information about our Terms and Conditions, please feel free to reach out to us at [email protected].

1. Definitions

1. "Website" denotes Playha, encompassing all content, services, and products offered by Lamantin via the Website.
2. "Services" encompasses the array of online gaming services provided through the Website, which includes, among others, the access to and usage of social casino games.
3. "User," "you," and "your" identify any individual, company, or organization that engages with or utilizes the Website or Services, interacts with any aspect of the account, or oversees the account's usage in executing its functions.
4. "Provider" is the entity responsible for the creation and ongoing maintenance of the white-label social casino platform.
5. "Game Providers" are external entities that supply the games offered on the Website.
6. "Content" includes all materials presented or accessible on the Website, such as texts, data, articles, images, photographs, graphics, software, applications, designs, features, and other materials.
7. "End User Content" is the content that users contribute, post, display, or generate during their interaction with the Website.
8. "Terms" signifies these Terms and Conditions, including any additional regulations, policies, or guidelines that are referenced herein or announced on the Website or Services.
9. "Payment Gateway" describes the digital payment system embedded within the Website for handling transactions.

2. Service Overview

1. The Website provides access to a diverse range of social casino games sourced from Game Providers. Users have the privilege to engage in these games, placing bets with virtual coins as per the established rules of each game.
2. A designated quantity of virtual coins is allocated to Users daily by the Website. Furthermore, Users have the option to acquire additional virtual coins through the provided payment methods.
3. These virtual coins, whether purchased or received as part of the daily replenishment, are intended for use exclusively on the Website to partake in the games available. It is important to note that these virtual coins possess no real-world value and cannot be traded for actual currency, goods, or services.
4. Users must recognize and accept that the Website functions as a platform for social gaming and does not replicate the operations of a genuine casino. Consequently, all wagering and gaming activities on the Website are conducted with virtual currency, with no possibility for Users to obtain real money, tangible goods, or any form of real currency as a result of game play.
5. To further enrich the gaming experience, the Website might introduce various tournaments, challenges, and achievements. Users are invited to engage in these activities, adhering to the specific rules and instructions laid out by the Website.
6. The range of services provided by the Website is subject to change at our discretion without direct notification to the User.

3. Obligations of the User

1. Account Security: It is the user's duty to safeguard the confidentiality of their account details, including the password, and to oversee all actions conducted through their account. Users must promptly inform the Website about any unauthorized access or security breach of their account.
2. Age Requirement and Legal Competence: Users should be 18 years old or of legal age in their jurisdiction, with the ability to accept these Terms. By utilizing the Website, users affirm they meet the age and competence requirements.
3. Lawful Use: Users pledge to adhere to all relevant laws concerning online behavior and permissible content. It is the user's responsibility to settle any taxes arising from their use of the Website.
4. Activity Restrictions: Users are prohibited from participating in activities forbidden by these Terms, including but not limited to exploiting automated systems to influence game outcomes, employing the Website for illicit or deceptive activities, or using the Website to intimidate, abuse, or injure others.
5. User-Generated Content: Users accept full responsibility for any content they upload or contribute to the Website, ensuring it abides by all pertinent laws and does not violate any third-party rights.

4. Financial Conditions

1. Acquiring Virtual Coins: Users have the option to buy virtual coins for gaming on the Website. It's important to note that these coins carry no monetary value and cannot be exchanged for actual money, products, or services. Their usage is confined to gaming activities on the Website.
2. Accepted Payment Options: Various payment methods are available for users to facilitate purchases on the Website. We retain the autonomy to modify or update these payment options according to our needs.
3. Purchase Finality: Please be aware that all transactions involving the purchase of virtual coins are definitive and not subject to refunds.
4. Coin Pricing: The cost of virtual coins is subject to change based on the Website's discretion. We may adjust virtual coin pricing without advance notice.
5. Reporting Unauthorized Transactions: Users are obliged to inform the Website promptly about any unauthorized transactions or security compromises concerning their account.

5. Scope of Liability

1. Liability Restrictions: Neither the Website nor its affiliates, officers, directors, employees, agents, suppliers, or licensors shall bear responsibility for any indirect, special, incidental, punitive, exemplary, or consequential losses or damages, including but not limited to loss of profits, revenue, data, goodwill, or use, stemming from or related to the use or inability to use the Website or its games.
2. Third-Party Links: Our Website may feature links to external sites and resources managed by third parties, offered for your convenience. We exert no oversight over these external sites or their content and disclaim any responsibility for them, including any loss or damage potentially incurred from their use.
3. Website Availability and Technical Issues: We do not guarantee the Website will be devoid of errors, bugs, or viruses, nor do we ensure uninterrupted access. Except in cases of our negligence, we are not liable for any losses or damages resulting from website downtime, technical glitches, or errors.
4. Game Fairness and Outcomes: We make no warranties regarding the fairness, performance, or quality of any games available on the Website. Users accept that game outcomes are determined by random number generators and are beyond the Website's influence or prediction.
5. Unforeseeable Events: The Website is exempt from liability for any failure to meet its obligations when such failures stem from causes beyond reasonable control, including electronic, power, mechanical, or internet disruptions, natural disasters, or other uncontrollable forces.
6. Maximum Liability: Our total liability to you for all damages will not exceed the amount you have paid to us in the preceding one (1) month period. This cap applies even if the aforementioned remedies do not fully compensate you.

6. Rights to Intellectual Property

1. Ownership of Intellectual Property: The copyrights, trademarks, design rights, patents, and any other intellectual property rights (both registered and unregistered) associated with the Website and its games are owned by the Game Providers and/or other third parties. The Website asserts all rights over its content and the Website itself.
2. Grant of License: Provided you adhere to these Terms, the Website offers you a limited, non-exclusive, non-transferrable, and non-sublicensable license for the personal and non-commercial engagement with the games available on the Website.
3. Usage Limitations: The replication, distribution, public exhibition, sale, rental, loan, or broadcasting of the Website’s content or its games is prohibited unless explicitly allowed under these Terms or granted through prior written approval from the rightful intellectual property owners.
4. User-Generated Content: You maintain ownership over any content you contribute to the Website, including texts, images, or graphics. However, by uploading content, you grant the Website a global, perpetual, royalty-free, non-exclusive license to use, reproduce, distribute, display, and execute your content as part of delivering the Services.

7. Account Termination

1. Initiated by User: You are free to terminate your account and discontinue using the Website whenever you choose. It's important to note, however, that merely uninstalling the Website from your device does not equate to terminating your account.
2. Initiated by Website: The Website retains the authority to suspend or terminate your account at its discretion, for reasons that may include, but are not limited to, violations of these Terms, actions deemed detrimental to other users, or behaviors perceived as injurious to the Website's commercial interests.
3. Consequences of Termination: Termination of your account, for any cause, requires you to immediately halt all access to and usage of the Website and its Services. Termination does not absolve you of any pre-existing commitments or diminish any liabilities to the Website, including but not limited to obligations of indemnification detailed in these Terms.
4. Enduring Clauses: Certain conditions of these Terms are intended to persist post-termination, especially those relating to intellectual property rights, warranty disclaimers, indemnification, and limitations of liability.

8. Commitment to Privacy and Data Security

1. Privacy Assurance: We recognize the importance of your privacy and are dedicated to safeguarding the confidentiality of your personal information. The Website's data management and processing activities are carried out by our Provider, adhering to the highest standards of data storage and protection.
2. User Privacy Rights: As per the General Data Protection Regulation (GDPR), you hold specific rights concerning your personal data. These include rights to access, correct, or delete your personal data, limit its processing, object to its processing, and transfer your data.
3. How to Exercise Your Rights: Should you wish to make use of any GDPR-related rights, please contact us using the details provided in these Terms.
4. Detailed Privacy Practices: Our Privacy Policy offers an in-depth look at our approach to data collection, storage, and utilization. We encourage you to consult the Privacy Policy to understand better how we handle your personal information.

9. Modifying Terms and Conditions

1. Right to Modify: We hold the authority to modify, amend, or revise any portion of these Terms and Conditions at our discretion. You are tasked with regularly reviewing our website for any updates. By continuing to use or access our website or services after modifications are posted, you signify your agreement to those modifications.
2. Informing Users: Should there be significant alterations to these Terms, we aim to inform you via the email you provided or through a conspicuous notice on our website.
3. Non-Acceptance of Changes: If the modifications to these Terms and Conditions are not acceptable to you, you are advised to cease using our services and deactivate your account. Usage of our services post-notification of such changes will be taken as your consent to the updated Terms.

10. Governing Law and Dispute Resolution

1. Applicable Law: The laws of Estonia will govern these Terms and Conditions and any separate contracts under which we offer you services. All interpretations and enforcement of these agreements will comply with Estonian legislation.
2. Dispute Resolution: Should any disagreement or dispute arise related to the Website, its services, or these Terms, we ask that you first reach out to us for an informal resolution attempt.
3. Formal Legal Action: In cases where an informal resolution cannot be achieved, both parties agree to submit any claims, disputes, or controversies for resolution within the jurisdiction of Estonia's courts.